Job Description

  

 

 Position Summary: To work within the framework of a quality Food and Beverage service team. To serve food to our guests in a personable, courteous and professional manner ensuring a positive dining experience. Impeccable grooming standards are essential. 

 

 

Responsibilities include: 

 
     
  • Will be thoroughly familiar with all standards of proper service etiquette and will adhere to these standards throughout our guests' dining experience. 
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  • No cell phones or personal calls except in emergencies. No smoking during service, no gum chewing anytime. 
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  • Attend all scheduled staff meetings and supplemental training sessions. 
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  • Be aware of all liquor laws as well as company and departmental policies regarding consumption of alcoholic beverages. 
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  • Will be able to service a five-table station during typical service demand. 
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  • Be familiar with emergency safety measures including the Heimlich maneuver and fire evacuation procedures. 
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  • Have a strong working knowledge of the micros ordering system and other check processing procedures for dining room service. 
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  • Know all menu items including ingredients, preparation, required condiments and specific service. 
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  • Will expediently take orders from guests and expedite as soon as prepared from kitchen. 
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  • Check side duty list for opening and closing duties. 
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  • Obtain own condiments, beverages, etc., after guests have finished, pre-bus table. 
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  • Obtain completed check from micros and present to guest. Finalize check in system according to method of settlement. 
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  • At the end of service, will polish glassware and appropriate silver for next service period. 
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  • Obtain service report from micros and finalize all settlement transactions. Will be responsible and held accountable for all unsigned checks and will report these to the manager. 
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  • Determine gratuity distribution according to set departmental standards. 
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Specific job knowledge, skill and ability: 

 

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. 

 
     
  • Previous food and beverage experience required. 
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  • Good physical condition in order to lift moderate weights and remain on feet for prolonged period of time. 
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  • A sincere desire to provide the utmost in guest service. 
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  • Solid interpersonal and communication skills. Pleasant personality to effectively deal with guests questions and service, and to contribute to the overall atmosphere and guest experience. 
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  • Good teamwork with fellow employees. Strong attention to detail a must. 
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  • Well-groomed appearance according to company standards. 
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  • Must adhere to practices of occupational safety and health including wearing personal protective equipment when required.
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Application Instructions

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