Job Description

Position Summary: To manage the Housekeeping staff and operations to ensure cleanliness, safety, and aesthetic appeal of the hotel.

  

  

Responsibilities include:

  

  
     
  • To hire,  train, schedule, support, review, discipline, and terminate employees  directly accountable to his/her position, to maintain highest possible  levels of employee morale and department productivity.
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  • To coordinate  with the Director of Guest Operations and the General Manager to establish  and ensure hotel standards of cleanliness and esthetics for rooms and  public areas.
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  • To develop and  ensure efficient routine and emergency departmental procedures for the  Housekeeping Department.
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  • To accept  personal responsibility for the satisfactory condition of all VIP rooms  prior to occupancy, including special attentions provided for repeat  guests.
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  • To ensure that  effected operating departments have accurate information regarding rooms,  including status, condition, and maintenance needs.
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  • To establish  and control inventory of departmental materials, including guest  amenities, and administrative and cleaning supplies.
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  • To coordinate  with the Maintenance Department to ensure the timely and professional  completion of maintenance and repair work in guest rooms and public areas.
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  • To put out to  bid, annually, all major vendor supplies needed for departmental  operations.
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  • To prepare the  annual departmental budget, according to the specifications set forth by  the Director of Guest Operations with the assistance of the Controller.
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  • To continually  monitor and control departmental expenditures to ensure meeting  operational standards while maintaining the annual budget.
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  • To participate  in Castel Hot Spring's EOC and MOD programs, and attend hotel functions, as  directed.
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  • To promote and  comply with all policies and procedures of Castle Hot Springs.
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  • To immediately  report all suspicious occurrences and hazardous conditions.
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  • To maintain  the cleanliness and safety of work areas at all times.
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  • To practice  safe work habits at all times, to avoid injury to self and others.
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  • To ensure safe  work practices of all Housekeeping staff, including proper use and  handling of all relevant equipment.
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  • To ensure  departmental safety training for all new Housekeeping employees before  they begin to work.
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  • To conduct  regular departmental operations meetings, including monthly safety  meetings.
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  • To ensure  proper handling, storage, and labeling of all hazardous chemicals used by  Housekeeping employees, in accordance with state and federal regulations.
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  • To attend all  mandatory meetings as directed.
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  • To perform  other tasks, including cross-training, as directed.
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Specific job knowledge, skill and ability:

  

  

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

    
     
  • 3 years  minimum of management experience required.
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  • English  fluency required.
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  • Spanish  language ability helpful.
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  • Familiar with  OSHA, SB198, local Department of Health regulations, and relevant current  laws governing handling of hazardous substances.
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  • Requires  knowledge of current state and federal safety regulations.
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  • Experience in  hotel industry accounting procedures, and labor and supply controls.
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  • Must  adhere to practices of occupational safety and  health including wearing personal protective equipment when  required.
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Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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